TV Receiver delivery

[Avinash]

Am new to Vodafone family. 

Have reordered my TV receiver and is there a possibility to track the delivery. 

Thanks for support in advance.

Regards,

Avinash

[Tina]

Hello Avinesh,

welcome to our community. Nice to see you.
 
For a closer look send me the following informations in a private message:
 
full name
date of birth
address
customer number
 
Please reply here when you have sent the private
Best regards
Tina

[Avinash]

Hi Tina,

have sent the details in a private message. 

[Tina · Accepted solution]

The first shipment took place at the beginning of december. The package was returned to us.  So far it has not been sent again. I'll take care of it now.

Best regards

Tina

Edit from 29th of December: The GigaTV 4k box has arrived you. Thanks for your reply. 

[Avinash]

Hi Tina,

thanks for the honest feedback.

Is there any possibility to know the tracking number ( sent to my registered email address) ??

Without the tracking number, i will have no possibility to track.

My journey so far: 

Shipment being returned , yes i was informed about it around 7th Dec ( did not receive the tracking number). 

Since then me, my wife and my friends have been calling customer care for reordering and every time we hear only one response "Giga box has been sent again, but we cannot provide a tracking number"

your response is very promising, looking forward to your feedback.

Thanks in advance.

Regards,

Avinash 

[Tina]

I can't send you a tracking number yet. The shipment is being prepared now. The shipment should be made within the next few days.

Best regards

Tina

[Avinash]

Thank you Tina for your support...... How will i be informed , once the shipment is sent for delivery ?

[Tina]

Please send me your e-mail-address in a private message. I'm leaving it here for you to be notified.

Best regards

Tina

[Avinash]

Hi Tina,

sent you my email address seperately. 

Regards,

Avinash