Frage
Antwort
Lösung
am 23.05.2019 13:42
Hello Vodafone,
I had received gigatv multiroom option setbox last week but i had sent it back as i dont require at my place. I had already sent it back. But now they had charged 50 euros for the which i had already sent back. I dont know why are they sending me so many options and charge a lot for it. You need ask the person wether he needs it at his place or not. I already have chrome cast at my place and will not require any further devices fro vodafone. So in order to get my money back what has be done.
am 24.05.2019 12:57
Hello Mallsan,
for a closer look I need some information from you. Please send me a private message with the following information:
full name
date of birth
address
customer number
Write a short reply here afterwards.
Best regards
Tina
am 27.05.2019 15:33
The invoice was created before the contract was cancelled. You will receive the confirmation within the next few days. With the next invoice the amounts will be refunded.
Best regards
Tina