An error occured! templates/dsl-kabel/_help.html (No such file or directory) java.io.FileNotFoundException: templates/dsl-kabel/_help.html (No such file or directory) at java.base/java.io.FileInputStream.open0(Native Method) at java.base/java.io.FileInputStream.open(FileInputStream.java:213) at java.base/java.io.FileInputStream.(FileInputStream.java:152) at clojure.java.io$fn__11655.invokeStatic(io.clj:232) at clojure.java.io$fn__11655.invoke(io.clj:232) at clojure.java.io$fn__11607$G__11561__11614.invoke(io.clj:72) at clojure.java.io$fn__11629.invokeStatic(io.clj:168) at clojure.java.io$fn__11629.invoke(io.clj:168) at clojure.java.io$fn__11568$G__11557__11575.invoke(io.clj:72) at clojure.java.io$reader.invokeStatic(io.clj:105) at clojure.java.io$reader.doInvoke(io.clj:89) at clojure.lang.RestFn.invoke(RestFn.java:413) at clojure.lang.AFn.applyToHelper(AFn.java:154) at clojure.lang.RestFn.applyTo(RestFn.java:135) at clojure.core$apply.invokeStatic(core.clj:669) at clojure.core$slurp.invokeStatic(core.clj:7089) at clojure.core$slurp.doInvoke(core.clj:7089) at clojure.lang.RestFn.invoke(RestFn.java:413) at sc.vodafone.website.pages.may22.templates$render.invokeStatic(templates.clj:10) at sc.vodafone.website.pages.may22.templates$render.invoke(templates.clj:6) at sc.vodafone.website.nav$render.invokeStatic(nav.clj:118) at sc.vodafone.website.nav$render.invoke(nav.clj:106) at sc.vodafone.website.html_export$nav_page.invokeStatic(html_export.clj:29) at sc.vodafone.website.html_export$nav_page.invoke(html_export.clj:25) at clojure.lang.AFn.applyToHelper(AFn.java:154) at clojure.lang.AFn.applyTo(AFn.java:144) at clojure.core$apply.invokeStatic(core.clj:667) at clojure.core$apply.invoke(core.clj:662) at shadow.server.http.core$call_handler.invokeStatic(core.clj:161) at shadow.server.http.core$call_handler.invoke(core.clj:158) at sc.vodafone.website.html_export$http_root.invokeStatic(html_export.clj:52) at sc.vodafone.website.html_export$http_root.invoke(html_export.clj:50) at clojure.lang.AFn.applyToHelper(AFn.java:154) at clojure.lang.AFn.applyTo(AFn.java:144) at clojure.core$apply.invokeStatic(core.clj:667) at clojure.core$apply.invoke(core.clj:662) at shadow.server.http.core$call_handler.invokeStatic(core.clj:161) at shadow.server.http.core$call_handler.invoke(core.clj:158) at sc.vodafone.website$root.invokeStatic(website.clj:656) at sc.vodafone.website$root.invoke(website.clj:650) at shadow.server.http.core$do_request.invokeStatic(core.clj:840) at shadow.server.http.core$do_request.invoke(core.clj:836) at shadow.server.http.core$do_ring.invokeStatic(core.clj:858) at shadow.server.http.core$do_ring.invoke(core.clj:844) at sc.vodafone.system$get_ring_handler$fn__28838.invoke(system.clj:420) at ring.middleware.file$wrap_file$fn__28579.invoke(file.clj:50) at ring.middleware.content_type$wrap_content_type$fn__28613.invoke(content_type.clj:34) at org.httpkit.server.HttpHandler.run(RingHandler.java:91) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:572) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642) at java.base/java.lang.Thread.run(Thread.java:1583)
My internet speed is slow
wltndi95
Smart-Analyzer
Smart-Analyzer

Hello Vodafone,

 

My german is not good, so I would use English.

 

Currently I have a problem which the internet is too slow to use it. 

 

Download and upload speeds are slow together. When I checked the speed through Vodafone website, Download was  2Mbit/s, Upload was 0 Mbit/s. It happened from end of last year.

 

Could you help me solve this problem?

 

Thank you

 

 

 

10 Antworten 10
Martin59
Moderator:in
Moderator:in

Hello wltndi95,

 

we will be happy to take care of it. Please send me your name, address, date of birth and customer number via PN .

 

After that, please leave a feedback here and we'll be happy to take a look.

 

Many greetings, Martin

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Hello wltndi95,

 

we are aware of bandwidth limitations in your area. Please leave 3 speed tests as screenshots here. Morning, noon and evening. Please make sure that your IP is not visible there.

 

Best regards Fred

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Dear Fred,

 

I tried to run the 3-speed tests on Vodafone website. However, I cannot access the Vodafone website.

In addition, I can't access many websites except for Google. 

Could you give me the solution about this?

 

Best regards,

wlntdi95

Martin59
Moderator:in
Moderator:in

Hello wltndi95,

 

is this interference that you can not access the websites, via LAN or W-LAN?

 

Have you ever reset the cable router to factory settings?

 

Best regards, Martin

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Hello Martin59,

 

I cannot access the websites both(LAN and W-LAN). It happened last week. When I use the VPN, accessing the website is working well.

 

I have tried reset the cable router to factory settings 2 times but it didn't work.

 

Best regards,

wltndi95

ERFD
Moderator:in
Moderator:in

Hello wltndi95,

 

are these IPv4 or IPv6 websites or is there no difference there. Via VPN, are there no restrictions at all? Then please try a speedtest on any other site.

 

Best regards Fred

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Dear ERFD

Now, suddenly the restriction is released. I check the speed test like pictures which are at morning, evening, and night. The upload speed is very slow even 0.

 

Could you check my internet technically?

 

Best,

wltndi95

Martin59
Moderator:in
Moderator:in

Hello wltndi95,

can you please do the speedtest via LAN cable?

Many greetings, Martin

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Hello Martin

 

Here is the picture for LAN cable.

 

the upload doesn't change as Wifi.

 

Best,

wltndi95