Move to an address without Kabel Deutschland availability

[denis4]

Hi! I have previously ordered a termination of my contract because I'm moving to an address where the Kabel Deutschland services are not provided. Ticked id: T2018052200M9S010Z59102100

I have moved there and want to know if I should make any steps now. Should I send a registration form with the new address?

Thank you!

[denis4]

Just to add, I've moved into my institute's building apartment, so the Internet service is provided by the institute there.

[Nancy]

Hello denis4,

welcome to our community.

Did you include your new address and moving date in your cancellation? Please send the registration certificate later. You can send them by contact form or by private message. If you send it as PN, then send me your customer number, name and address. Please write me here in the article for which variant you have decided.

Best regards
Nancy