Left germany and need to cancel my Kabel

[Gkorchard]

Hi, I left germany in November, I also re-registed, however Vodafone in Berlin said I wasnt able to cancel my contract for Kabel. I thought it was going to be cancelled in March, however I have checked and it is still not cancelled. What information do you need from me to see if I can cancel it now. 

Thank you 

Georgie 

[Nancy · Accepted solution]

Hello Gkorchard,

I took over the data as you sent it to me. Your contract is now terminated with 3 months' notice under the Telecommunications Act. You will also find the cancellation confirmation in your customer portal in the documents.

Do you have any questions?

Best regards

Nancy

[Gkorchard]

Hi Nanny 

I just want to say thank you soo much for your help, you have been really helpful and answered all my questions. Thank you for cancelling my contract, I understand there is a 3 month notice. 

If you need any feedback, I am more than happy to give a positive feedback! 

Thank you again

Georgie 

[Nancy]

Hello Georgi,

I'm glad we were able to solve it together to your satisfaction.

I'll finish your contribution.

Best wishes and all the best for you in your new home

Nancy