Gigakombi help in English

[ptm]

Hi I have a Red+ (business) mobile contract and a Vodafone Kabel internet connection. I think this should be possible to combine as part of a Gigakombi, but can't work out how to. Anyone know?

[Nancy]

Hello ptm,

so that I can check the whole thing, I need the following data from you:

- Cable customer number

- Name

- Address

- IBAN

- Mobile phone number

Send me your customer data please by private message and announce yourself afterwards again here in the contribution.

Best regards

Nancy

[ptm]

Hi Nancy,

Trying to send a PM, but it's saying I've hit my limit (but haven't sent any).

P

[Nancy]

Hello ptm,

it worked, your private message has arrived.

Since you use a business mobile phone contract, you also need a cable business rate so that you can get the Gigakombi. If you want, I can adjust your cable rate.

Please let me know if you'd like to.

Best regards

Nancy

[ptm]

Hi Nancy,

If I changed to the business 50 or 100 how much would the gigakombi save me each month?


PTM

[Nancy · Accepted solution]

Hello ptm,

you can change your tariff to Red Internet & Phone Business 50 Cable net 29,99 Euro/month or Red Internet & Phone Business 100 Cable net 34,99 Euro//month. In addition you get the HomeBox 6490 free of charge. You will receive a monthly GigaKombi advantage of 10,04 Euro/month on your Red Internet & Phone Business Cable contract.

Do you have any further questions?

Best regards

Nancy

[ptm]

Hi Nancy,

So, if I change to my contract Red Internet & Phone Business 50 it would be:

€Mobile + €29,99 - €10.04 per month?

If so, could you please change me to Red Internet & Phone Business 50?

Thanks,

PTM 

[Tina]

Hello ptm,

I have ordered the change. You will receive the order confirmation in the next days.

Kind regards

Tina

[ptm]

Tina, Nancy,

Thank you both for your help.


PTM

[Tina]

Hello ptm,

You're welcome . As your request is solved, I will close this thread now.

Kind regards

Tina