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Frage

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Antwort

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Lösung

Early cancellation due to special reason
Truhang
Netzwerkforscher
Netzwerkforscher

Dear team,

I will move to Berlin soon for working and there I will stay in a house with a ready Vodafone internet connection.

Am I eligible to cancel my contract with you prematurely? Not only the Internet connection, but also GigaTv and additional services in the GigaKombi?

 

Thank you.

1 Akzeptierte Lösung

Akzeptierte Lösungen
Torsten
SuperUser
SuperUser

If you can continue to use your contract at the new address, there is no special right of termination according to §46 TKG. However, Vodafone is relatively generous there if a contract already exists. Then you have to give the name and customer number of the subscriber when you register and the lower / cheaper tariff will then be terminated with a period of 3 months as a gesture of goodwill. However, that doesn't have to be your contract, you have to be clear about that!

Lösung in ursprünglichem Beitrag anzeigen

1 Antwort 1
Torsten
SuperUser
SuperUser

If you can continue to use your contract at the new address, there is no special right of termination according to §46 TKG. However, Vodafone is relatively generous there if a contract already exists. Then you have to give the name and customer number of the subscriber when you register and the lower / cheaper tariff will then be terminated with a period of 3 months as a gesture of goodwill. However, that doesn't have to be your contract, you have to be clear about that!