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am 02.02.2021 22:48
Dear team,
I will move to Berlin soon for working and there I will stay in a house with a ready Vodafone internet connection.
Am I eligible to cancel my contract with you prematurely? Not only the Internet connection, but also GigaTv and additional services in the GigaKombi?
Thank you.
Gelöst! Gehe zu Lösung.
Akzeptierte Lösungen
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am 02.02.2021 22:55
If you can continue to use your contract at the new address, there is no special right of termination according to §46 TKG. However, Vodafone is relatively generous there if a contract already exists. Then you have to give the name and customer number of the subscriber when you register and the lower / cheaper tariff will then be terminated with a period of 3 months as a gesture of goodwill. However, that doesn't have to be your contract, you have to be clear about that!
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am 02.02.2021 22:55
If you can continue to use your contract at the new address, there is no special right of termination according to §46 TKG. However, Vodafone is relatively generous there if a contract already exists. Then you have to give the name and customer number of the subscriber when you register and the lower / cheaper tariff will then be terminated with a period of 3 months as a gesture of goodwill. However, that doesn't have to be your contract, you have to be clear about that!
