Downgrade tariff to lowest fare

[floydpraveen]

Hi,

Hi I would like to change my vodafone cable Germany tariff to a lower fare. ( Red 50 )

My customer number is: ***

Please let me know if you need any more details from me. 

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Kind regards,

Praveen

Edited personal data

[Thomas]

Hi floydpraveen,

how long has the contract been in effect? A downgrade is usually only possible at the end of the term. But there are also tariffs, so it's after the first year.

Grüße

Thomas

[floydpraveen]

Hi Thomas,

My contract is in effect from April 2018. 

From 13th month I want lower tariff 

Let me know if you want any other details.

Kind regards,

Praveen

[Tina]

Hello floydpraveen,

send me the following informations in a private message:

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regards

Tina

[floydpraveen]

Hi Tina,

I have sent you a private message. 

Kind regards,

Praveen

[Tina]

Hello floydpraveen,

from 17th of april 2019 you can change to Red Internet & Phone 100 Cable for 34,99 € or Red Internet & Phone 32 Cable for 29,99 €. What do you want?

Best regards

Tina 

[floydpraveen]

Hi Tina,

I want Red Internet & Phone 32 Cable for 29,99 €

Kind regards,

Praveen

[Tina]

Hello floydpraveen,

I'll leave it for you. The change will not take place until 17th of April.

Kind regards

Tina