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Contract cancellation - moving overseas
maivodasarah
Daten-Fan
Daten-Fan

 Hi I would like to cnacel my cable contract because I am moving overseas to Denmark end of this month. 

Please let me know the necessary steps.

 

-Maisarah 

1 Akzeptierte Lösung

Akzeptierte Lösungen
Nancy
Moderator:in
Moderator:in

Hello maivodasarah,

 

you simply inform us of your move online via our moving service. There you enter all necessary data and check the box "I am moving abroad - Ich ziehe ins Ausland". Your contract will then be terminated with 3 months notice according to the Telecommunications Act. All you have to do is return your device to the following address:

 

Vodafone Kabel Deutschland GmbH

c/o DHL Paket

Am Tower 222

90475 Nürnberg

 

Do you have any further questions?

 

Best regards

Nancy

 

 

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Lösung in ursprünglichem Beitrag anzeigen

1 Antwort 1
Nancy
Moderator:in
Moderator:in

Hello maivodasarah,

 

you simply inform us of your move online via our moving service. There you enter all necessary data and check the box "I am moving abroad - Ich ziehe ins Ausland". Your contract will then be terminated with 3 months notice according to the Telecommunications Act. All you have to do is return your device to the following address:

 

Vodafone Kabel Deutschland GmbH

c/o DHL Paket

Am Tower 222

90475 Nürnberg

 

Do you have any further questions?

 

Best regards

Nancy

 

 

Bewertet hilfreiche Beiträge mit Likes und Sternen!