Contract Termination due to leaving Germany

[yychan]

Dear Vodafone Community,

I have de-registered and left Germany last week and would like to terminate my internet contract. Please contact me so that I can submit you the Abmeldebestaetigung.

Thank you for your kind attention.

Best Regards,

yycchan

Edit: You are using a cable contract. So I switched your thread to the correct board. BR, DanyG

[yychan]

Dear Dandy,

Thank you for your prompt reply.

Yes,  I have no problem with that and  would highly appreciate if you could do that for me.  

Thank you.

yychan

[DanyG]

Hi yychan,

no problem. Terminations are deleted for the moment. Just order the porting again and give me a short feedback when everything is fine after the porting. I'll set the terminations again then.

BR,

Dany

[yychan]

Dear Dany,

I just requested the porting again and hope it does work this time.

Will let you know once it's settled.

Thanks again.

Best Regards,

yychan

[DanyG]

Hi yychan,

perfect! This is how we do it.

Fingers are crossed.

BR,

Dany

[yychan]

Dear Dany,

Just to inform you that with effect from today, my old phone number has transferred to Vodafone. The porting is successful. I have already tried to make bank transfers and it functions well.  You can now reset my termination staus. Thanks very much for your kind assistance and patience.  

Best Regards,

yychan

[DanyG]

Hi yychan,

thanks for your feedback. Nice to hear, that everything worked now.

The termination is now effective for both of your numbers again.

BR,

Dany