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Antwort

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Lösung

Cancelling Cable contract form submit
Sunbl0cker
Smart-Analyzer
Smart-Analyzer

I have a Red Internet & Phone 400 Cable that will be 24 months finished on January 25, 2021. My last possible cancel date is November 1, 2020.

 

I am moving to a new house end of November but I will be a sub tenant and the new house already has an Internet contract. Because of this I don't want to submit a moving form, I just want to cancel.

 

I found a form on the Vodafone site to cancel my contract, but if I send this form does it cut off my Internet immediately? I want to make sure I still have Internet service until the end of November.

 

Can someone please contact me to help clarify this?

 

Kind regards

2 Antworten 2
strg-alt
Datenguru
Datenguru

Your contract will be cancelled by January 25 and you can use the internet connection until this day.

For your other questions I am not sure, so better wait for some more experienced user to answer.

Stephan
Moderator:in
Moderator:in

Hi Sunbl0cker,

 

if you send us the cancellation, your internet won't be cut off immediately. The contract will end on the contract term.

 

Regards

Stephan

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