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28.10.2020 18:01 - bearbeitet 28.10.2020 18:02
I have a Red Internet & Phone 400 Cable that will be 24 months finished on January 25, 2021. My last possible cancel date is November 1, 2020.
I am moving to a new house end of November but I will be a sub tenant and the new house already has an Internet contract. Because of this I don't want to submit a moving form, I just want to cancel.
I found a form on the Vodafone site to cancel my contract, but if I send this form does it cut off my Internet immediately? I want to make sure I still have Internet service until the end of November.
Can someone please contact me to help clarify this?
Kind regards
am 28.10.2020 18:24
Your contract will be cancelled by January 25 and you can use the internet connection until this day.
For your other questions I am not sure, so better wait for some more experienced user to answer.
am 29.10.2020 09:21
Hi Sunbl0cker,
if you send us the cancellation, your internet won't be cut off immediately. The contract will end on the contract term.
Regards
Stephan