Cancellation of kabel Deutschland contract
Ammu
Smart-Analyzer
Smart-Analyzer

Hello ,

 

I would like to cancel I my kabel Deutschland contract as I am moving to new city (Berlin). I am moving with my husband in Berlin and he already have a kabel Deutschland connection in Berlin. Please let me know the procedure to cancel the contract.

 

Best Regards

Ammu

 

13 Antworten 13
Ammu
Smart-Analyzer
Smart-Analyzer

Hello Anette,

 

Unfortunately I didn't receive the cancellation confirmation yet in my new address . Also monthly charge was deducted for January also even though I have cancelled the contract . Could you please help with clarifying this .

 

Best Regards ,

Ammu Hariharan 

Thomas
Moderator:in
Moderator:in

Hi Ammu,

 

then we send the confirmation by e-mail. You will also receive a mail from us. Please confirm your e-mail address and then get in touch with us here again.  

 

Regards

Thomas

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Ammu
Smart-Analyzer
Smart-Analyzer

Hello Thomas ,

I have confirmed my email address . Also could you please let me know till when I would be charged the monthly cost , January cost is already deducted .

 

Thank you for your support.

 

Best Regards

Ammu Hariharan 

Thomas
Moderator:in
Moderator:in

Hi Ammu,

 

the contract ends on 29.03.2020 and is also calculated until then. We have sent you the cancellation confirmation again via e-mail.

 

Regards

Thomas

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