Cancellation of DSL contract

[DSL_connection]

Customer number: xxx

My vodafone contract of 2 years is going to be over in May and I would NOT like to extend my vodafone DSL connection and cancel it by February. Please suggest the process for DSL termination

EDIT: personal data removed.

[Anett]

Hello DSL_connection,

if you no longer want your contract, you must file a resignation.

Regards

Anett

[DSL_connection]

Thanks for the reply.Yes I would like to resign/terminate from the contract

Please initiate procedure for terminating the contract

[Stephan]

Hi DSL_connection,

if you want to cancel your contract, please use our contact form.

Regards

Stephan

[DSL_connection]

Online form already filled and submitted

Reference -Vodafone Dialog ID: [14292038001]

No feedback till now on the status on the request.That is the reason ticket logged ib forum as well

Please have a look and expedite the termination process.Also provide a feedback

[Anett]

Hello DSL_connection,

the cancellation must be made via the contact form, which Stephan has linked to you. There is a dialog number only for DSL, but you use cable.

Regards

Anett

[DSL_connection]

Hello Anett

Thanks for the response

I have submitted the contract termination request via the contact form, which Stephan has provided

Regards

Balaganesh

[Anett]

Hello DSL_connection,

unfortunately, nothing has arrived with us yet, sorry.

Regards

Anett

[DSL_connection]

Hi 

I have filled the online form and submitted the request once again,

Note:When I tried to fill the form it displayed message that request is already submitted .However it allowed me to submit the supplementary request.You can see the request and successful submission message in the screenshots attached.Hope you receive this time

Best regards

Bala

[Thomas]

Hi DSL_connection,

we'll see if anything's arrived. Please send me your customer number, name, date of birth and address in a private message.

Then you reply again here in the post.

Regards

Thomas