Problem with Compal CH7466CE

[wave911]

Hello!

I have a Wifi router Compal CH7466CE provided with Vodafone contract. For the last 1.5 months I am experiencing WiFi service degradation withing my apartments. For some reason network's range became too short, I can use wifi normally only within 3-4 meters from the device. I did not change the default settings on the device and already tried "Reset to default" solution and it didn't help. I couldn't find any transmission signal strength settings so I have no idea why the range is so short now. The previous year it worked fine though. Device reboots didn't help as well.

Can I request the device replacement?

Thank you!

[Gelöschter User]

Upstream signal values are normal.

What about the downstream? Can you post that values?

[Claudia]

Hello wave911,

okay, then please send me your address and customer number in a private message. Answer here again afterwards.

Kind regards

Claudia

[wave911]

Hi, 

Downstream pic #1 please find attached.

[wave911]

Downstream pic #2 please find attached.

[Gelöschter User]

Downstream is ok. Upstream Modulation of channel 4 should be 64qam not 32qam. Signal strength is a little bit to high.

In my opinion a technichian has to check your connection.