1

Frage

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Antwort

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Lösung

Confirmation of return of Easybox 804 and address
rray
Daten-Fan
Daten-Fan

Dear Team, 

 

I had purchased a DSL50 connection in March 2016 with a 24 month contract. While the contract was expiring on 14th March 2018 by default, I had asked to cancel the connection at the end of the contract. All of this has been taken care of in a timely manner. Many thanks ! 

 

However, at this moment, it is not clear to if the Easybox 804 hardware (which came with the connection) needs to be returned. If yes, it is delivered to the following address:

 

arvato distribution GmbH,

Receipt of goods 2  
Dieselstr. 64   
33442 Herzebrock.

 

Please advise. Please also let me know if further information is needed. Thanks if advance.

 

Best regards,

ray

2 Antworten 2
Norman
Community Manager
Community Manager

Hi @rray,

 

we have sent you the information in the cancellation confirmation. You have to return rental equipment after the end of the contract. In the confirmation you will also find a "returns slip". Print this out and attach it to the package. The address you wrote is correct.

 

Best regards,

Nosh

Bewertet hilfreiche Beiträge mit Likes!

Dear Nosh, 

 

Many thnanks for the pointer. 

 

Best regards,

Ray