am 02.05.2019 22:47
Hello,
I need that a security package is automatically added to my contract.
Could you please remove the security package since i see that 3.99 euro will be charged per month from the 3rd month.
Thanks,
Hariprasad
am 03.05.2019 09:44
Hi Hariprasad,
what kind of connection do you use? DSL or cable?
What is the name of your tariff?
Regards,
Jens
07.05.2019 18:37 - bearbeitet 07.05.2019 18:43
Hello,
My Tariff: Red Internet Phone 1000 Cable
Please let me know if you need any other details and please deactivate it.
Note: I have never installed any security package
Thanks,
Hariprasad
am 09.05.2019 08:31
Hi Hariprasad,
let's take a look. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas
am 10.05.2019 09:58
Hi Hariprasad,
the notice has been processed. You will also receive a confirmation.
Regards
Thomas