i want to remove the Sicherheitspaket service which is automatically added

[Hariprasad]

Hello,

I need that a security package is automatically added to my contract. 

Could you please remove the security package since i see that 3.99 euro will be charged per month from the 3rd month.

Thanks,

Hariprasad

[Jens-K]

Hi Hariprasad,

what kind of connection do you use? DSL or cable?

What is the name of your tariff?

Regards,

Jens

[Hariprasad]

Hello,

My Tariff: Red Internet Phone 1000 Cable 

Please let me know if you need any other details and please deactivate it.

Note: I have never installed any security package

Thanks,

Hariprasad

[Thomas]

Hi Hariprasad,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

[Thomas]

Hi Hariprasad,

the notice has been processed. You will also receive a confirmation.

Regards 

Thomas