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FAILED WIFI CONNECTION DURING MY ONLINE WORKSHOP
ELODIE1
Youngster
Youngster

Hi, I had a problem some time ago with hotspot wifi service/ cupon to use . I repeatedly bougth voucher to use the hotspot ( as I did before) but there was an error from Vodafone side and I coun'd use the vouchers and also I coudn't run my workshop. What of course cost me money and time. 

After this happen I conatcted Vodafone servcies and they turn me here to solve my problem. Please see attached cominucation and prove of error. 

 I hope to get an answer how to deal with such a situation as it cost me whole workshop, whhat cost a lot of money.

 

Thank you and looking forward to hear form you soon. 

 

Edit: Unfortunately all pictures and attachments had to be removed for privacy reasons

 

1 Antwort 1
Moni_GK
Administrator:in
Administrator:in

Hello,

 

so it was a day ticket. The 24 hours were also not yet over?

 

Unfortunately, we have no insight into the tickets. Please contact our special hotline.

 

The number is: 0631 352 24 93 or by e-mail: wlan-shop@kundenservice.vodafone.com.  

 

Greetings Moni

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