device is connected but no internet access

[Rameeza]

I have order internet. It arried on Sunday 12.10.2024. Till now, my internet is not working. I tried to call but they require a service pin which i dont have. What should i do not?

[Kurtler]

There is no more individual support here in the forum. Support in English is available via WhatsApp 

The forum is now just a customer helping customer forum.

Best regards Kurt