Vodafone Station 6 Activation Problem.

[Akshay-Kashyap]

Hi, I have received my Vodafone Station 6 yesterday and I have made the installation correctly.

I am facing a technical issue when I try to browse something. It says the internet is not connected and takes me to https://kabelmodemaktivieren.vodafone.de/index.html#!/

I have entered my Customer Number and Activation code many times. Every time I get this error and ask to talk to Technical Support. 

I don't speak German unfortunately and on the other side, they don't speak English. A few of them spoke and one of them tried to resolve it and it didn't happen. Others said I will get a call back in 1 min and 1 hour, but I never got one.

Please help me resolve this issue.

[Tobias · Accepted solution]

Hi @Akshay-Kashyap,

I can gladly take a look at the connection, we can probably fix that 😉

Can you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

[Akshay-Kashyap]

Hi,

Thank you for your response. It is fixed by a technician today a few hours ago.

[Claudia]

Hello Akshay-Kashyap,

good that the technician could fix the problem :). I will close your thread now.

Kind regards,

Claudia