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URGENT help with extreme low upload speeds
Sebastian_RV
Daten-Fan
Daten-Fan

Hello Vodafone,

 

I hope you can help me out here as calling has resulted in the operator to tell me to wait until the weekend as they would fix it it there.

 

I live in the Hessen area(it happened right after the announced maintenance), the issues started last week Friday morning around 6am while working nightshift from home.
Back on friday i had less than 36mbps download and up to 2mbps upload speeds.

Now i get 400mbps on download, but barely 0,05 on upload.(see attached)

I have been using Mifi connections for now, but as i said, I called and was asked to wait last week, this week i tried calling but with my limited knowledge of the language, i didn't get very far.

Has anyone have a solve to this? I tried login in on the modem and doing a restart, but it didn't do anything, I also disconnected the power cable and waited a minute or 5(to reset it i suppose), which helped with the download speeds, but if im going to be able to receive calls and work 24/7, i need a stable connection on both fronts. 

 

Thank you in advance for all the advice.

2 Antworten 2
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!

Oh man.

 

I think its time for me to change provider, this is senseless.

 

Thx for responding!