Modem cable activation portal not working
jj111
Netzwerkforscher
Netzwerkforscher

Im trying to activate my fritzbox router 6690. I checked everything, it’s compatible. It’s the 2000 2965 art. It is connected with a lan cable, I did factory resets multiple times. I checked the ip address on myfritz and it starts with a 10. I’ve tried everything and don't know what to do. 

27 Antworten 27

and activation code belongs to this customer no.

I assume there is something wrong with your customer data

jj111
Netzwerkforscher
Netzwerkforscher

yes it belongs to that customer number, but mein vodafone shows I have two cable contracts. But I never got anything else in the mail

jj111
Netzwerkforscher
Netzwerkforscher

should I request another activation code? 


@jj111  schrieb:

but mein vodafone shows I have two cable contracts.


maybe that's causing problems ?

jj111
Netzwerkforscher
Netzwerkforscher

they both have the same customer number though so I think it might be the tv one. But who do I contact to fix it? Because its been like this for almost a week.

jj111
Netzwerkforscher
Netzwerkforscher

Great thanks so much for all your help! 

Kurtler
SuperUser
SuperUser

The thread has been marked as resolved. Then I'll close the thread here.

Best regards Kurt

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