1

Frage

2

Antwort

3

Lösung

Modem cable activation portal not working
jj111
Netzwerkforscher
Netzwerkforscher

Im trying to activate my fritzbox router 6690. I checked everything, it’s compatible. It’s the 2000 2965 art. It is connected with a lan cable, I did factory resets multiple times. I checked the ip address on myfritz and it starts with a 10. I’ve tried everything and don't know what to do. 

27 Antworten 27

and activation code belongs to this customer no.

I assume there is something wrong with your customer data

jj111
Netzwerkforscher
Netzwerkforscher

yes it belongs to that customer number, but mein vodafone shows I have two cable contracts. But I never got anything else in the mail

jj111
Netzwerkforscher
Netzwerkforscher

should I request another activation code? 


@jj111  schrieb:

but mein vodafone shows I have two cable contracts.


maybe that's causing problems ?

jj111
Netzwerkforscher
Netzwerkforscher

they both have the same customer number though so I think it might be the tv one. But who do I contact to fix it? Because its been like this for almost a week.

jj111
Netzwerkforscher
Netzwerkforscher

Great thanks so much for all your help! 

Kurtler
SuperUser
SuperUser

The thread has been marked as resolved. Then I'll close the thread here.

Best regards Kurt

Bitte keine Anfragen über PN stellen!