Kabel Internet router is blinking red. No Internet.

[claudiug]

Hello all,

from last night, the internet is gone. the internet led is blinking red all the time. I've did the following actions:

- reset router

- factory reset

- check cables

address: Schillerstrasse 22, 10625 Berlin.

Any advice here, I work from home, and this is critical.

best

[pRo-Marco · Accepted solution]

Hi claudiug,

please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

[claudiug]

Hi there.

Thx for the reply,  The internet is back. After 12 hours of inactivity now is back, not very fast, but at least stable.

You can close the ticket, and thx u for the help.

cheers!