Kabel Internet not working

[samsumeet]

Good evening. I have been having significant connection issues since the Today(18.02.2022) Morning . The internet is working . I tried restarting of modem several times. It worked about 15 minutes then again connection was lost.

Please resolve this ASAP as my office work getting interrupted and not able to connect any calls. Here are my details below:

Modem : Fritzbox 6660

Contract Number : ***

Area: 10179, Berlin 

Plan : 250 Mbps Cable Internet

Best Regards

Sumeet

Edit: Customer number removed

[Tobias]

Hi @samsumeet,

welcome, we can check that, could you please fill in the questions from here and answer in your thread? 🙂

Regards

Tobias