Internet LED on router is blinking red and no intermet

[Owais]

Hello, sorry for English, my German is not good. 

Since last night, the internet LED on my router is continuously blinking red and there's no internet.

I have tried the following:

• Disconnect router for 3 minutes and connect to power again
• Reset router 
• Check if cables were loose. 

None of them seemed to work. The internet working completely fine before. 

If needed I can provide logs from the router.

Appreciate any help,

Thanks,

Owais

[Moni_GK]

Hello Owais,

sorry that the connection does not work. I'll be happy to take a look at it.

Please send me a PN with your customer data (name, address, customer number and date of birth).

Then please contact me again here, if you have sent me the data.

Best regards

Moni

[Owais]

Hi @Moni_GK

Thanks for the reply, I have sent you the PN with the requested details. 

Owais

[Owais]

Hi @Moni_GK 

Just wanted to update you, I just checked and the internet is back again.

Thank you for your service!

[R4mona · Accepted solution]

Hey Owais,

Thanks for your update. 

We are really happy that your internet is working again without any problems. Please be so kind and mark a post as a solution. Then we put a lock on it.

If you have any questions again, feel free to create a new post.

Kind regards

R4mona