Docsis offline
JennaSribna
Daten-Fan
Daten-Fan

Hi there, 

 

I just connected cable router. Both cable and charger are plugged in. Activated my account. However, the Internet led is blinking red and in my account it sais that "Docsis offline". What should i do in this case?

and perhaps you can advise me where i can call in order to get help and assistance in English ( as i just moved in).

thank you in advance

1 Antwort 1
Tina
Ex-Moderator:in
Ex-Moderator:in

Hello Jenna,

 

welcome to our community. Nice to see you.

 

First of all, please tell me in which state you live.

 

Best regards
Tina

 

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