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Random internet disconnections EasyBox805
PierreWFr
Daten-Fan
Daten-Fan

Hi, 

I have an EasyBox805 and I have random internet disconnection. 

It seems to happen more often when I am using more internet connexion than usual. (for exemple: Downloading files / visio-conference...etc)

It do not matter what device I am using (phone / computer / TV). It happens with Wifi and Cable connection also. 

The connection is down for 3/5mins, the time for the box to restart. 

It happens multiple times per day/hour (ie : Yesterday I was in a visio-conf and had 4 disconnection in 45min)

 

It seems very similar to these issues posted here:

Random internet disconnections. - Vodafone Community

EasyBox 805 reboots every time I download via WiFi - Vodafone Community

 

Thanks for your help

2 Antworten 2
DennyW
Moderator:in
Moderator:in

Hey @PierreWFr 

 

Feel free to get in touch via one of the other channels. (e.g. via Facebook / X (formerly Twitter) by direct message). 

Best regards
Denny

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Why should I contact you on these plateform? In anycases, I don't have Facebook, X or anything else. 

Could you please do something? 

Even today, I had multiple disconnections when I was at a meeting.

Thanks