Random internet disconnections EasyBox805

[PierreWFr]

Hi, 

I have an EasyBox805 and I have random internet disconnection. 

It seems to happen more often when I am using more internet connexion than usual. (for exemple: Downloading files / visio-conference...etc)

It do not matter what device I am using (phone / computer / TV). It happens with Wifi and Cable connection also. 

The connection is down for 3/5mins, the time for the box to restart. 

It happens multiple times per day/hour (ie : Yesterday I was in a visio-conf and had 4 disconnection in 45min)

It seems very similar to these issues posted here:

Random internet disconnections. - Vodafone Community

EasyBox 805 reboots every time I download via WiFi - Vodafone Community

Thanks for your help

[DennyW]

Hey @PierreWFr 

Feel free to get in touch via one of the other channels. (e.g. via Facebook / X (formerly Twitter) by direct message). 

Best regards
Denny

[PierreWFr]

Why should I contact you on these plateform? In anycases, I don't have Facebook, X or anything else. 

Could you please do something? 

Even today, I had multiple disconnections when I was at a meeting.

Thanks