English speaking hotline
Waseemss08
Daten-Fan
Daten-Fan

Hallo,

 

No matter how many times I tried to connect to a english speaking operator through the automated hotline number it never worked on top the german speaking customer service personnels where very rude in thier response for help. I chose vodafone due to its golbal reach and easy of acess to service but the experience so far was not so pleasant.

1 Antwort 1
Andre
Moderator:in
Moderator:in

Hey Waseemss08,

I'm sorry that you've made such an unpleasant expirience with our service.

Sadly there is no dedicated english speaking hotline.

Most agents should be able to handle a call neverthelesss.
You can chat with us via whatsappfor example.

Cheers,
Andre

 

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