Frage
Antwort
Lösung
am 24.06.2024 20:47
Hello everyone,
Our DSL connection has been down since today 13pm . Here is some information:
- the area code is 68165
- since around 13 pm today the DSL light on the router has been flashing continuously
- the fault query says there is no fault in the area
- I performed a reset using the checklist, but at the end I got a message saying that this was not possible at the moment
- FritzBox 7530: when I log into the FritzBox the message DSL connection interrupted appears.
Already raised ticket but no answer .
Also tried to call but stayed in waiting line for one hour and no one pick up the call
I have to work tomorrow so if possible can somebody give me quick solution
Kind regards
am 25.06.2024 15:43
Hello,
It's best to contact us via WhatsApp for your request. TOBi will ask a few questions in German but will then connect you to representatives who can communicate with you in English.
Best regards
Denny