Prepaid Tariff change

[MM-HH]

Hello,

I tried to change my prepaid tariff from CallYa Digital to CallYa Classic via MeinVodafone app, 

but just found out that there are only two options I can choose in the app, which are CallYa Black and Allnet Flat L.

Is there any way I can change my tariff to CallYa Classic? 

Thank you.

[Mav1976]

Hi @MM-HH,

Yes, indeed. Use WhatsApp to write the customer care asking to change the tariff into CallYa Classic. 

[voheda]

Hello @Mav1976 ,

Is this also possible using SMS instead of WhatsApp?

Thank you!

[Mav1976]

Hi @voheda,

Yes, it's possible. WhatsApp/SMS number: +49 172 200 02 29