I can not register my CallYA SIM - password is not taken

[LorieW]

I have tried to register my CallYA SIM card today and I always get an error for the password. 

I have:
- Cleared my cache

- Tried Chrome and Safari

- Adhered to the 6-20 characters, at least one uppercase and one number rules

- Restarted my computer

- Tried from my phone

- Choosing that I am a current Vodafone customer and not a current customer (I currently only have internet from Vodafone)

- Tried the browser generated password

- Tried my current Vodafone password

Every time I get the error 'Select customer password' and am unable to proceed. 

I'm unsure what I should do now. 

[chrissi62]

Hello LorieW,

For this matter we need personal information from you.

Please get in touch with us via one of the following channels:

Facebook service page at www.facebook.com/vodafoneDEservice
Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat on 0172 2000 229

Many Thanks.