Esim not activated yet

[mos22]

Hello,
I have ordered an Esim 3 days ago and went through identification process, but yet I havent received any mail for the Esim and the status is " Deine SIM-Karte wird aktiviert. "

[DennyW]

Hello,

please contact our WhatsApp service so that we can help you activate the eSIM.

Kind regards
Denny