Charged multiple times

[AussieInBonn]

Hello, I just noticed I was charged three times for CallYa top ups in May 2024.

Can you please advise on how I can be refunded for two of them?

Best regards.

[RED_DUSTin]

Hello there @AussieInBonn 

Please contact us via Whatsapp -> https://wa.me/message/HYJ57LKJJLLBL1 and we'll gladly help you out :).

Best regards

RED_DUSTin

[kuraya]

i faced same issue today. did you get the refund? if yes, how?

thanks

[Mav1976]

@kuraya 

What kind of CallYa tariff are you using?

Did you top up your credit manually or have you an automatically top up plan?