Callya account info

[Mark20]

Hi. New to pre paid whilst here in Germany. I have topped up €20 for 30GB. And while I still have 27GB showing my actual credit has decreased rapidity from €20 to €11. Calls and text mins are showing zero used. Not sure how that two correlate. If my credit gets to zero but I still have data showing, can I use that?

any help appreciated. 

@Mark20: Post moved to correct board. BR Chr1ssy

[RED_DUSTin]

Hey @Mark20 

This is a customer-help-customer forum. Please contact us directly via Whatsapp -> 0172-1217212 and we will help you there directly :).

Best regards

RED_DUSTin