Hello. Sorry I can only speak English. Could anyone help?
I had a contract card with Vodafone for 2-year which ended yesterday, and before that I was told it will be turned to prepaid mode after that.
Yesterday I find my number is no longer active, so I went to shop and bought a recharge card. However, I cannot login to the app or online anyway (maybe because I never login before). Besides, I cannot call the service line since my number is no longer active. Even worse, the Vodafone shops are all closed due to the current situation.
I am currently really in need to use this number and I don't know what I need to do. Could anyone help me? Many thanks in advance!
