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Please help to cancel DSL contract (English speaking)
Jonathanbmuir
Daten-Fan
Daten-Fan

Hello

 

I unfortunately have to leave Germany and need to cancel my DSL contract

 

I do not speak German so used the below email address several times 

 

kundenservice@vodafone.com

 

I have also called the Hotline a number of times and every single time I cannot speak English so there is no help this way. 

 

I would really appreciate any help!! I can see many have had this problem before but there was no visible solution

 

THANK YOU!!!!!!!!!!!!!!!!!!!!!

1 Antwort 1
Andre
Ex-Moderator:in
Ex-Moderator:in

Hey jonathanbmuir,
I'm sorry to hear that you're leaving germany.

There is no dedicated / direct emailadresse from the customersupport.
You can either use this form on our homepage.
Or sent it via letter / fax:
Vodafone GmbH - Kundenservice - Postfach 10 10 64 - 40839 Ratingen, Fax 0 18 10 - 7 00 11  

Or get in touch with our customersupport via facebook/twitter. You'll get help there.

Cheers,

Andre



 

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