Frage
Antwort
Lösung
am 06.03.2023 14:24
Hello
I unfortunately have to leave Germany and need to cancel my DSL contract
I do not speak German so used the below email address several times
kundenservice@vodafone.com
I have also called the Hotline a number of times and every single time I cannot speak English so there is no help this way.
I would really appreciate any help!! I can see many have had this problem before but there was no visible solution
THANK YOU!!!!!!!!!!!!!!!!!!!!!
am 07.03.2023 14:49
Hey jonathanbmuir,
I'm sorry to hear that you're leaving germany.
There is no dedicated / direct emailadresse from the customersupport.
You can either use this form on our homepage.
Or sent it via letter / fax:
Vodafone GmbH - Kundenservice - Postfach 10 10 64 - 40839 Ratingen, Fax 0 18 10 - 7 00 11
Or get in touch with our customersupport via facebook/twitter. You'll get help there.
Cheers,
Andre