GigaKombi not working

[amitavaaditya]

Hi,

I have a Vodafone Young M Mobile contract and CableMax 1000 Kabel Internet at home, both with my name, same address and IBAN. However it has already been a couple of months I have the contracts but the GigaKombi discount is still not applied. I am having to pay the normal monthly rates for both the contracts. Unfortunately I do not yet speak good enough German to explain this to the customer care. Help would be appreciated to enable the GigaKombi discount.

Thanks

[HeikeF]

Hi amitavaaditya,

we like to help you here with the GigaKombi. 🙂

Please send us a private message with your mobile-number, the password, the cable-ID and the link of this thread here.

Best regards

Heike