am 16.04.2021 11:31
Hi, I currently have Gigacube.
However, I will move back to my country today.
I have M e l d e b e s t ä t i g u n g für Abmeldung from my address.
In this case, Where should I contact to close my contract?
am 16.04.2021 18:07
Hello @Sjang,
usually there is cancellation before the 24 month contract period is done.
We can have a look at your issue but i can´t guarantee anything.
Please leave me a PN with your customer account number and password.
And please attache your Abmeldebestätigung.
regards
Boris
19.04.2021 13:20 - bearbeitet 19.04.2021 13:23
Thank you for your reply Mr. Boris!
I got informed from one of your colleague before that my contract can be changed to the Vodafone GigaCube Flex tariff which is free of charge. (As I left Germany and have de-registration confirmation for my place of residence)
I can attach my document here but it has personal information.
So could you tell me your email address so that I can send you individually?
Thank you for your help again and looking forward to hearing from you.