switching my cabel contract to DSL

[Kumars]

Dear Sir/Madam,

My name is Suresh Kumar (date of birth: **.**.****). I have a vodafone Red Internet & Phone 50 Cable contract (Kunden-Nr. ***) at *** 15, 30655 Hannover. Recently, I moved to Essen (***) but in my new apartment, there is no cable port. Can I switch my cabel contract to DSL?

Best regards,

Kumar

Edit: @Kumars Personal data removed for data protection reasons, please never post publicly.

[Torsten · Accepted solution]

Please use the moving service in MeinVodafone / MeinKabel. Since you also moved from the VFD / ex-KDG area to the VFW / ex-UM area, you couldn't take the contract with you anyway. If there is no cable at your new place of residence, a change to DSL will be suggested to you when you are notified of the move.

[Kumars]

Thank you very much for your quick response. I would like to switch to DSL. Can you please tell me the process? 

[Torsten]

Simply report the move to the moving service. Everything else then follows in this process. If cable is not available, you will automatically be made a DSL offer.