Vodafone Wi-Fi 6 Station - Internet LED blinks red

[Firoz]

Hello,

I bought a new Vodafone cablemax 1000 connection. And i have tried to connect the router in every way described on the troubleshooting tutorial but there is no internet connection available. The red light keeps blinking and i have waited for hours.

The customer care number doesn't work as they are all in German. Can anyone please help me with this?

My contract start date is 28/10/22

My address - xxxxxxxxxxxxx

Router Mac address - xxxxxxxxxx

Customer number- xxxxxxxx

Please let me know if you need anything else. But please resolve it as soon as possible!

Edit: Please do not post personal data, this I have edited/ Martin59

[Firoz]

So i had finally been able to connect with an English speaking customer care person and he told me that he has opened a ticket for me and someone will look into it shortly. And now I see that the ticket status shows that the ISSUE HAS BEEN RESOLVED!! 

Meanwhile I still have the same problem. How did they close the ticket!

My ticket number was- 

***739/22

[Torsten]

Since the TE has not reported back, I close here now. If you have any questions or concerns, simply open a new post in the appropriate board. Please note, however, that direct support is no longer possible here. It is best to read this article.