Unwanted TV-Product.

[Kostas-Ker]

Hello dear Vodafone Team. 

 2 months ago i have changed my connection from a big to a slower one. I see that in my contract a Tv-Product was added without my consent or my signature. This Tv-Product also has a contract time of 2 years. I would very much appreciate your help, as i cannot pay for a product which i don't need or use. I do not own a TV in my house. I would like the immediate ending and removal of this product out of my contract. 

Thank you. 

[Kostas-Ker · Accepted solution]

Hello dear Vodafone-Team. 

I have been able to terminate the product myself, through customer service.  I also received a letter of termination for the specific product. Thank you for your time. 

[Torsten]

Thank you for your feedback. I'll close with that here. If you have any questions or concerns again, just open a new thread in the appropriate board.