Ping spikes [English]

[GMagn]

Hi,

I keep experiencing significant distruptions to my internet service that prevent me from doing video calls. My cell phone automatically disconnects from the wifi as the internet is very unstable. I can't get assistance from the call center in english. Can someone help out?

Thanks!

Giulia

[Torsten]

Please note, however, that direct support is no longer possible here. It is best to read this article. For english support use Facebook or Twitter.