No Vodafone Cable in new location

[bukolaj]

Hello,

We just moved to friedrichain area in Berlin and after visiting the vodafone office, we were informed that we can't use our cable connection in the area as only DSL connection is available in the area.

Kindly inform me how to send the city registration to validate our new place of residence.

And advise how we can cancel our contract .

Regards

[bukolaj]

Hello , 

I submitted the form on the moving page you sent before but I did not get any mail 

it was telling me about suggesting a plan or so 

Okay , so are you saying I should not send question here anymore and only use twitter to contact support ? please clarify