I hope it's okay to write in English. yesterday I signed up for a 1000 Mb/s Cable contract at 39,99 per month through check24.de, however I'm having trouble viewing my documents online.
I got an email from vodafone telling me that I have a document to view (presumably the contract), but when I click on the link that takes me to vodafone.de/meinedokumente, but I couldn't sign in. I tried saying I forgot my password and then I entered my email to reset it and never received an email. The last step I tried was I registered like a new customer and used the same email and phone number, but it still doesn't find anything there. It's almost like I my account doesn't exist.
I have seen that a DHL package is coming to my address on Saturday with the router i guess, but I'm not sure if there will be an installation service coming. I also don't have any kind of activation code or customer number that I could find. Any help is much appreciated.
Thanks in advance!
