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Frage

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Antwort

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Lösung

Moving to different city which has Unity Media connection to new home and Cancellation of Contract
KV-RK
Daten-Fan
Daten-Fan

Hello ,

 

I am in Wolfsburg at the moment and have Vodafone Cable contract. I would be moving to Köln in May-2021 and at my new adress(my sister's home) there is already a connection with Unity Media. As I check the Moving Tips & Tricks Page, I think I need to submit a copy of re-registration certificate from the new city. I can do it only in May 2021. But if I cancel it in May 2021 I have to pay for 90 days extra. Is it possible for me to request for termination of my contract now (in this month) with Vodafone? Please help. 

 

Please let me know what kind of document proof can help here for the termination.

 

Thanks.

1 Antwort 1
Ida
Moderator:in
Moderator:in

Hi KV-RK

Please send me a PM:

 

full name

Date of birth

complete address

Customer number

 

and additionally the details of your sister's contract. We will then check this and give you feedback.

 

Please write here again as soon as the PM is out 🙂

Best regards
Ida

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