Moving Service Customer Care not Picking up

[mukul]

Hello,

I'm moving within a city. My current apartment has cable internet and next apartment only has DSL internet. When I try to enter information in the moving service in MeineVodafone, it tells me to call a number:

"An Deiner Adresse haben wir ein anderes Angebot für Dich!

0800 723 81 89"

But I'm trying for 2 days, no one is picking up.

Kinldy suggest any steps. 

[mukul]

Hi Thomas, 

Okay, sorry, I was just confirming. 
I'll await for the mail.

Regards,

Mukul

[Thomas]

Hi mukul,

okay, are there any questions or can the thread be closed?

Regards

Thomas

[mukul]

Hi Thomas, 

Regrets for the delayed response. 

I was able to get in touch with the DSl team, and they were able to cancel my kabel contract and start my dsl contract for the same day.

Thank you for your help.

Regards,

Mukul

[Thomas]

Hi mukul,

sounds great. Can we close this thread.

Regards

Thomas

[mukul]

Hi Thomas, 

Yes, the thread can closed now. 

Regards,

Mukul