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Antwort
Lösung
am 13.05.2024 15:15
Hello, I am a new customer. My german is not so good. My apartment has a 2 hole socket and I did not receive my multimedia socket adapter. I tried to contact support, they said they would transfer it to someone who can speak English, but I have not received any calls ever since. Is there any other way I can reach out to customer support and get this resolved. A mail or something.
Thank you!
Regards
Vasundhara
am 13.05.2024 18:24
For support in English try WhatsApp. Keep in mind that these adapters are not the best solution. Report that „self-installation failed“, a technician will be sent to install the correct socket.
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292