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I want to cancel my vodafone internet contract. What are the steps to end the contract?
sneha
Daten-Fan
Daten-Fan

Hello Vodafone team, 
I want to cancel the contract as I should have completed the 24 month subscription for the contract by next two months.
Contract start: 22/01 2020
Earliest possible contract end: 21.01. 2021
This is so important and critical to me, as I have been waiting for a long time to come to this date to cancel my contract, as I am not using it. Could you please guide me how to move forward & what are the steps involved in order to make the cancellation in time. 
Really I appreciate your help to cancel this contract. Awaiting your response. 
Thanks in advance

 

 

2 Antworten 2
Torsten
SuperUser
SuperUser

But you were lucky that there will be a change in the law on December 1st, 2021 regarding the notice period. So far, you have a notice period of 3 months at the end of the term, from 01.12.2021 this will be reduced to 1 month.
Nevertheless, you must of course send a written notice of termination to the responsible Vodafone company.

For this it is important which of the 4 Vodafone companies you have a contract with:

  • Vodafone GmbH for mobile communications
  • Vodafone GmbH for DSL
  • Vodafone West for cables in North Rhine-Westphalia, Hesse or Baden Württemberg
  • Vodafone Germany for cables in the rest of Germany

In your case, please send the cancellation to your responsible Vodafone company after December 1st, 2021.

 

You can do this online via

Vodafone Kontaktformular

or cancel in writing via one of the addresses here:

Euer Kontakt zu Vodafone

Stephan
Moderator:in
Moderator:in

Hi sneha,

 

welcome here in our Community.

 

Do you already cancelled your contract? If not, you can use this form for that.

 

Regards

Stephan

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