Help with new contract
dgalanti
Daten-Fan
Daten-Fan

Hello all,

 

I will be moving to a new address on the 15th of this month and so I ordered a DSL Cable internet contract with Vodafone through the check24 website. I tried to contact Vodafone support by phone to schedule the installation however all attendants i came across just spoke German.

 

The think is I received an email today saying that my modem in on the way, already with DHL and will be delived to my new address in 2 days, however I will not be there yet. I informed check24 that this would be a new address and the move date, not sure where the information got lost.

 

Is there a way I can talk to Vodafone and schedule the delivery/installation for the 15th?

 

Regards,

 

Diego Gallardo

 

Edit: @dgalanti Thread moved from DSL- to Cable-Board.

3 Antworten 3
dgalanti
Daten-Fan
Daten-Fan

Just 1 new information, it is a cable internet not DSL.

Which federal state are you from?

Nancy
Moderator:in
Moderator:in

Hello dgalanti,

I would be happy to help you. Please tell me first which federal state you come from.

Best regards
Nancy

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